Frequently asked questions

Clear answers to common questions about how our AI video tools process your media and what you can expect.

What file formats do you support?

We support standard video formats including MP4, MOV, and WebM, along with common audio formats for seamless importing and editing.

How does the AI process my media?

Our models analyze your footage securely on our servers to automate tagging, transcription, and rough cuts, returning a structured timeline without compromising quality.

Is there a limit to how many videos I can render?

You can render as many videos as your workflow requires. Our infrastructure scales automatically to handle your rendering queue without throttling your output.

Can I collaborate with my team?

Yes. You can invite team members to review automated cuts, leave timestamped comments on the timeline, and approve final drafts collaboratively.

Do you offer refunds?

We offer a full refund within your first billing cycle if the automated workflow does not meet your requirements.